We currently offer two unique subscription boxes to elevate your home experience:

Izaria Home Box – A quarterly collection featuring essential, handpicked pieces that breathe new life into your home each season, creating a beautifully refreshed space every time you unbox.

Izaria Candle Box – Formerly the Velvet Vela Candle Box, this quarterly subscription presents an exclusive selection of luxury candles, now crafted with an enhanced, cleaner formula, perfect for elevating your home’s ambiance with every delivery.

Absolutely! You can skip any upcoming box—just be sure to do so at least 2 days before the renewal date. Once the renewal process begins, we’re unable to cancel the box, and no refunds or cancellations will be accepted after renewal.

Please refer to our calendar for more details.

Billing takes place on the 1st day of each shipping month. For example, if your box ships in January, you’ll be billed on January 1st. To receive the current box, please refer to our cutoff calendar; if you order after the cutoff date, you will receive the following season’s box instead. Be sure to make any changes or cancellations at least two days before renewal to avoid charges.

Izaria Home Box Billing Dates

• Brumal Edition: January 1st
• Vernal Edition: April 1st
• Estival Edition: July 1st
• Autumnal Edition: October 1st

Izaria Candle Box Billing Dates

• February Box: February 1st
• May Box: May 1st
• August Box: August 1st
• November Box: November 1st

Please remember, billing occurs on the first day of each shipping month. Make any account changes before renewal to avoid automatic charges. Check our cutoff calendar to ensure you receive the current box!

Izaria Home Box Cutoff Dates

• Brumal Edition – Cutoff Date: January 5th
• Vernal Edition – Cutoff Date: April 5th
• Estival Edition – Cutoff Date: July 5th
• Autumnal Edition – Cutoff Date: October 5th

Izaria Candle Box Cutoff Dates

• February Box – Cutoff Date: February 5th
• May Box – Cutoff Date: May 5th
• August Box – Cutoff Date: August 5th
• November Box – Cutoff Date: November 5th

Izaria Home Box

• Brumal Edition – Ships January 5th
• Vernal Edition – Ships April 5th
• Estival Edition – Ships July 5th
• Autumnal Edition – Ships October 5th

Izaria Candle Box

• February Box – Ships February 5th
• May Box – Ships May 5th
• August Box – Ships August 5th
• November Box – Ships November 5th

Please note that shipping dates are subject to change due to unforeseen delays or other unexpected circumstances. 

We take great pride in curating each box with care and attention to detail, and we hope you enjoy it as much as we do. However, we do not accept returns or provide refunds for our boxes. If an item doesn’t meet your expectations, consider gifting it to a loved one or friend—it might be just what they’re looking for!

Our candles are meticulously crafted to deliver a luxurious and environmentally conscious experience in every burn. We use a high-quality coconut-apricot wax blend, chosen for its smooth texture, superior fragrance throw, and eco-friendly properties. This premium wax blend not only offers a clean, long-lasting burn but also enhances the candle’s ability to evenly disperse fragrance throughout your space.

Each candle is infused with exclusive, luxury-grade fragrance oils that evoke elegance and sophistication in every scent profile. To ensure a safe, toxin-free experience, our candles are rigorously formulated to be free from harmful chemicals, including mutagens, carcinogens, parabens, and phthalates. They are also 100% vegan and cruelty-free, aligning with our commitment to ethical, sustainable practices.

Our candles are completed with a natural cotton wick, carefully selected for its ability to provide a steady, clean flame, minimizing soot and maximizing enjoyment.

To get the most out of your candles, follow these simple care tips:

1. Trim the Wick: Before each use, trim the wick to 1/4 inch to prevent excessive soot and uneven burning.
2. Burn Time: Allow the wax to melt evenly across the entire surface during each burn, especially the first time, to avoid tunneling.
3. Avoid Drafts: Keep candles away from drafts, as they can cause uneven burning and excess smoke.
4. Safety First: Never leave a burning candle unattended and keep it out of reach of children and pets.

These steps will help your candles burn safely and maintain their quality for as long as possible!

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view your order status and tracking information.

It depends on your location. Orders processed locally will typically take 5-7 business days to arrive. You will receive detailed delivery information in your confirmation email. Please note that custom orders may take additional days for production.

If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, we may not be able to make changes.

If you receive a defective or incorrect item, please submit a claim form, and we will promptly assist you with your claim. Before submitting the claim, please review our Return & Refund policy for further details.

We offer standard and expedited shipping options. Shipping costs are calculated based on the size, weight, and destination of the order. You can view the shipping cost at checkout before completing your purchase.

At Izaria Home, all sales are final, and we do not accept returns.

Exceptions

If you receive a damaged or defective item, please contact our customer service team within 5 days of delivery. We will assist you with a replacement or store credit.

For more details, please refer to our return policy page or contact our customer service team. Thank you for your understanding and cooperation.

No, we do not offer international shipping at this time. Please refer to our shipping policy or contact our customer service team for more information on our shipping options and rates.

We offer a diverse range of home decor products, including lighting, wall art, rugs, pillows, throws, and decorative accessories. Our collections feature various styles, from modern and minimalist to classic and rustic, to suit every taste and space.

Care instructions vary by product. Detailed care and maintenance information can be found on each product's page. For specific questions, please contact our customer service team, and we will be happy to assist you.

We strive to provide accurate images and detailed descriptions of all our products. However, colors may vary slightly due to different monitor settings.

Yes, we offer electronic gift cards in various denominations. Gift cards can be purchased on our website and are delivered via email with instructions on how to redeem them.